🔒 Privacy
Privacy Policy
Your privacy matters to us. Here's exactly how we handle your data.
Last updated: May 2025
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Information We Collect
- Personal details: name, email address, phone number, and delivery address when you register or place an order.
- Payment information: we do not store card or UPI details — all payments are processed securely by Razorpay.
- Usage data: pages visited, products viewed, and actions taken on the site to improve your experience.
- Device information: browser type, IP address, and operating system for security and analytics purposes.
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How We Use Your Information
- To process and fulfill your orders, including sending order confirmations and shipping updates.
- To personalise your shopping experience and recommend products relevant to you.
- To send promotional emails and offers — you can unsubscribe at any time.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal obligations and respond to lawful requests from authorities.
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Sharing Your Information
- We do not sell your personal data to third parties.
- We share your address and contact number with our logistics partners solely to deliver your orders.
- Payment data is shared with Razorpay as our payment gateway — governed by their own privacy policy.
- We may share anonymised, aggregated data with analytics providers to improve our services.
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Cookies
- We use cookies to keep you logged in, remember your cart, and analyse site traffic.
- You can disable cookies in your browser settings, but some features may not work correctly.
- We use Google Analytics (or similar) for anonymous usage statistics — no personally identifiable data is shared.
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Data Security
- All data is transmitted over HTTPS (SSL/TLS encryption).
- Passwords are hashed using industry-standard algorithms and are never stored in plain text.
- We regularly review our security practices and update them to protect your data.
- In the event of a data breach, we will notify affected users within 72 hours as required by applicable law.
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Your Rights
- Access: you can view and update your personal details from your account profile.
- Deletion: you may request deletion of your account and associated data by contacting us.
- Opt-out: you can unsubscribe from marketing emails via the link in any email we send.
- Data portability: you may request a copy of your personal data in a machine-readable format.
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Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for their privacy practices.
- We encourage you to read the privacy policies of any external sites you visit.
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Changes to This Policy
- We may update this Privacy Policy from time to time. The "Last updated" date will reflect any changes.
- Continued use of our website after changes constitutes acceptance of the updated policy.
Questions about your data?
Contact our privacy team and we'll respond within 2 business days.
Contact Us →